Maidenhead

eLearning and Content Development Project Manager

About Alfresco

Alfresco is the open platform for business critical document management and collaboration. By automating document-intensive business processes and enabling large-scale collaboration, Alfresco helps companies to service customers better, and adapt more quickly to rapid market changes. Every day, over 7 million business users in 75 countries rely on Alfresco to manage 4 billion documents, files and processes - behind the firewall, in the cloud and even on their mobile devices.

Consultant

Customer Success Mission + Team 

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class engineers that operate under a proven methodology, and are measured on corporate and team goals that drive the customer experience.

Job Description and Responsibilities

Profile of Success:

Customer Relationship Manager

About Alfresco

Alfresco is the open platform for business critical document management and collaboration. By automating document-intensive business processes and enabling large-scale collaboration, Alfresco helps companies to service customers better, and adapt more quickly to rapid market changes. Every day, over 7 million business users in 75 countries rely on Alfresco to manage 4 billion documents, files and processes - behind the firewall, in the cloud and even on their mobile devices.

Job Description

Escalation Support Engineer

Alfresco Customer Success Mission + Team

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class support engineers that operate on different levels to ensure the customer is successful with the product. The team is driven and measured by overall customer satisfaction and standard support KPIs.

Technical Support Engineer

Alfresco Customer Success + Team

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class support engineers that operate on different levels to ensure the customer is successful with the product. The team is driven and measured by overall customer satisfaction and standard support KPIs.