Support (Customer Success)

Service Engineer

About Alfresco

Alfresco is the open platform for business critical document management and collaboration. By automating document-intensive business processes and enabling large-scale collaboration, Alfresco helps companies to service customers better and adapt more quickly to rapid market changes. Every day, over 7 million business users in 75 countries rely on Alfresco to manage 4 billion documents, files and processes - behind the firewall, in the cloud and even on their mobile devices.

Premier Services Technical Account Manager (TAM)

Alfresco Customer Success Mission + Team

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class engineers that operate under a proven methodology, and are measured on corporate and team goals that drive the customer experience.

Alfresco Premier Services

Escalation Support Engineer

Alfresco Customer Success Mission + Team

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class support engineers that operate on different levels to ensure the customer is successful with the product. The team is driven and measured by overall customer satisfaction and standard support KPIs.

Technical Support Engineer

Alfresco Customer Success + Team

Our Customer Success mission is focused on delivering outstanding results, experiences, and business value throughout the customer's lifecycle with Alfresco. This mission is carried out through a worlwide team of enterprise-class support engineers that operate on different levels to ensure the customer is successful with the product. The team is driven and measured by overall customer satisfaction and standard support KPIs.

Escalation Support Engineer

About Alfresco

Alfresco is the world’s leader in open source enterprise content management. Our business is built around the most valuable information to every business: your content.

We take the best innovation from the open source community and test and certify the technology for use in the most trusted environments. It allows us to produce higher quality faster and at a lower cost, and keeps our customers free from proprietary lock-in. For more information please see: http://www.alfresco.com