Summit: Is the ECM industry up to the information overload challenge? Part 2
We continue our investigation into what enterprise content management (ECM) companies are doing to improve the technology, and whether they can actually come good on their bold claims to help customers get to grips with the data overload.
Mike Lynch, chief executive, Autonomy
"The problem with legacy ECM is that you worked out what was important to your organisation, moved it to a central repository, and then did a lot of manual work on it - tagging it and so on. Then every time it changed, the system made a record of it. So to say you were 'managing' your content is pushing it really. The legacy model was also not ready for the explosion in unstructured content – it's no longer a small subset of information. And fatally for the old model, regulatory changes came. It used to be that they'd ask you to produce a small subset of information [for e-discovery] but now regulators have deemed that what is important is much larger – pretty much everything.
