KMWorld Trend-Setting Products of 2011

in KMWorld

The juggernaut of consolidation keeps charging along, so what were single-point solutions a decade ago now include a broad spectrum of capabilities. A Web content management system, for example, contains functionality for, say, collaboration, social media, analytics, records management, etc. Enterprise search is a tool for text mining, sentiment analysis, legal discovery, big data and more. So, as we continue to emphasize, knowledge management isn't an application per se, it's an attitude, an approach to delivering the right information to the right people throughout the entire constituency chain, users and customers alike.

Read more