Correspondence Management for Alfresco

Solution Name: 
Correspondence Management for Alfresco
Works with Alfresco: 
4.0, 3.4

ALFEA Consulting proposes a complete solution to manage your correspondence:

  • Scan and index inbound correspondence
  • Automatically sort and distribute documents
  • Accelerate collaboration on customers/citizens requests
  • Use a common dashboard for all inbound document types: paper mail, faxes, e-mails and phone messages
  • Generate responses based on templates
  • Follow-up all requests to ensure they are treated before due date

Our solution, based on Alfresco collaboration platform, is:

  • Simple and intuitive for end-users
  • Easily configured to fit in your organization and processes
  • Extensible to be perfectly integrated with other business applications

Key features:

  • Scan and sort automatically
  • Index and distribute paper mail, faxes, e-mails, phone messages
  • Collaborative and approval processes
  • Generate replies based on templates
  • Contacts database
  • Digital signature
  • Templates management
  • Integration with business applications (SAP, OpenERP, …)
  • Support & training
Standard Alfresco Share server
Optionally, scanning software such as IRISPowerscan or Kofax Ascent Capture
Licensing Model: 
Please contact ALFEA Consulting
Version History: 
Release 2.0
Support Option: 
Supported by Solution Provider
Support Contact(s):