FAQ

• How do I sign-up?
• Why do I need to use a company email address?
• Can I invite external (non-company) users to my collaboration site?
• What do I get for free with Alfresco?
• How can I get support, more storage space or more administration features?
• How much will Alfresco in the cloud cost?
• How long will the beta last?

How do I sign-up?
It's easy. With your company email address you can start or join your private Alfresco company collaboration network. When the first person from a company signs-up, the company network is established. Then, when anyone else with a company email signs-up, they will be automatically joined to that company network. Any user can create private collaboration sites and invite only specific team members. Or, users can create public content sites that anyone in the company can access.

Why do I need to use a company email address?
Alfresco was created to enable teams and companies to get work done together. So by identifying you by your company email address, we can automatically join you to your company-wide Alfresco collaboration network. Without extra steps, you will be able to see company 'sites' quickly and invite team members to collaborate easily. You can always set-up private or moderated sites for just a few team members (for a project or for a team), or you can use your personal private site for documents that you aren't ready to share.

Can I invite external (non-company) users to my collaboration site?
Yes, absolutely! When you set-up a collaboration site, you can invite company colleagues or external users (even free/public email addresses). Let's say you are working on a new presentation with your creative agency. You simply set-up a private site, and then invite users to it. If your users are external, you just invite them with an email address. External users will ONLY have access to sites they are invited to - not the entire company network. If you ever want to terminate their access, you just dismiss them from the collaboration site (or delete the site altogether).

What do I get for free with Alfresco?
It is free to get started with Alfresco in the cloud. When you sign-up, you join your company's private collaboration network. Each company collaboration network starts with 10GB of storage for free (that's potentially thousands of documents) and unlimited users from your company domain. You can set-up as many content collaboration 'sites' as you would like (you set-up sites for projects, teams or content groupings). This free, private content network will be available to you forever, so you don't have to worry about any future charges to keep your 10GB of storage. All of the powerful document management, collaboration and workflow features you see today will remain free. Also, the Alfresco mobile apps for iPad and iPhone are free, as well. As we add features, we may charge for certain ones - but we won't take away any features that you are using today. So get started now - you have nothing to lose!

How can I get support, more storage space or more administration features?
Alfresco in the cloud is currently in beta, so you can't upgrade your account quite yet. Soon, however, you will be able to upgrade from a Free collaboration network to a Team or Enterprise network. Team networks will include support, significantly more cloud storage, higher file size limits, user and network administration features, custom branding and some additional features. Team networks will start at under $10 per user per month (minimum of 5 users). Enterprise networks will include 24x7 support and additional features such as LDAP integration and sync with Alfresco Enterprise. Click here if you are interested in upgrading to a Team or Enterprise network.

How much will Alfresco in the cloud cost?
A standard Alfresco collaboration network for your company is free, and includes up to 10GB of storage. Team plans will include support, more storage and administration features and start at under $10 per user per month, and Enterprise plans with 24x7 support, LDAP integration and Alfresco Enterprise sync will also be available. Click here if you are interested in upgrading to a Team or Enterprise network.

How long will the beta last?
While Alfresco in the cloud is currently in beta, it is fully ready to be used for your company collaboration (think Google-style beta). We will introduce pricing plans and additional features in late Spring 2012, at which point we will come out of the beta period. Click here if you are interested in upgrading to a Team or Enterprise network.