Basic High-Availability Enterprise Network
Supported Stacks
Languages
- Wide variety including:
- Chinese
- Dutch
- English
- French
- German
- Italian
- Russian
- Spanish
Technologies Used
- Java
- Spring Aspect-Oriented Framework
- ACEGI – Aspect-Oriented Security Framework
- MyFaces JSF Implementation
- Hibernate ORM Persistence
- Lucene Text Search Engine
- JLAN
- JBoss Application Server
- JBoss Portal
- POI File Format Conversion
- PDFBox – PDF Conversion
- OpenOffice
- MySQL
Supported Interfaces
- CIFS/SMB Microsoft File Share Protocol
- JSR-168 Portlet Specification
- JSR-127 Java Server Faces
- FTP
- WebDAV
- Web Services
Services – Certified and Supported
- Certified Stacks
- Maintenance, Updates and Patch support
- Customer Support – Problem Resolution, Compatibility and Migration Advice
- Customer Portal – Information, Bug Tracking and Case Tracking
- Performance Tuning Advice
- Indemnity and Warranty
- The Confidence and Guarantee that only comes from the Experts who built Alfresco
Basic High-Availability Enterprise Network Package
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The Alfresco “Basic High-Availability Enterprise Network” is the foundation high-availability package for Alfresco customers. It has been created for major financial institutions, global 1000 organizations and large Government departments where high-availability and minimal downtime, in the case of hardware failure, is critical. The foundation “Basic High-Availability Enterprise Network” package clusters 2 production CPU’s and includes support through the following phases:
- Development
- Testing
- Deployment and Production
- Backup and Recovery
And includes a
- Development Repository on separate CPU
- Test Repository on separate CPU and
- 2 Scale-Out, High- Availability Production Repositories operating in parallel on separate CPU’s
This life cycle support includes:
Alfresco Configuration Services Network
This is aimed at the developer and offers for the server framework:
- API Support – Java, PHP, Ruby, .NET
- Rule and Action Configuration
- Rule and Action Customization
And for the client framework:
- Space Template Management
- Presentation Template/Dashboard Development
- Client Framework Customization
- Skinning
Alfresco Production Services Network
This package is designed to offer very high scalability and uptime - even in the case of production hardware failures. Specifically it offers:
- Stable Certified Product Stacks
- Scalability Benchmark Certified Stacks
- A Controlled Release Model
- Maintenance and Updates
- Bugs and Patch Support
- Problem Resolution
Compatibility Advice
- Migration Advice
- Upgrade Support
- Performance and Tuning Advice
- Configuration Advice
Alfresco Backup and Recovery Services Network
This package is designed to proactively manage backup and recovery and offer emergency help. Specifically it offers:
- Backup Configuration Advice
- Recovery Advice
- Best Practice
- Emergency Help to Advise on the Most Rapid Road to Recovery when Necessary
“Alfresco Customer Service is delivered to give the confidence and guarantee that only comes from the experts who built the product”
Alfresco Customer Portal
Alfresco customers have access to the Alfresco Customer Portal to automate
- Technical Advice
- Product Upgrade Notification and Distribution
- Bug Tracking
- Case Management
Pricing
If you are interested in finding out more about the “Basic High-Availability Enterprise Network” or alternative CPU based configurations please contact us. Support is not provided for hybrid Community and Enterprise Network configurations.
Recommended Service Packages
The following Alfresco service packages are recommended with this package:
- Alfresco High Availability JumpStart
- Alfresco Security JumpStart
