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Alfresco Enterprise Edition and Alfresco Community Edition Comparison

Alfresco is the Open Source alternative for Enterprise Content Management. Alfresco develops, markets and makes available two versions, or editions, of the Alfresco ECM product:

  • Alfresco Community Edition – 100% Open Source, free to download and free to use
  • Alfresco Enterprise Edition – Open Source with commercial support and enterprise extensions

The table below compares the two editions, highlighting the differences and indicates which edition is right for each organization. If you have any questions about the two editions please use the Contact Alfresco link.

Alfresco Edition Comparison

Alfresco Enterprise Edition
Alfresco Community Edition
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Download Enterprise Edition


Technology Preview:

Download IBM Lotus Integration



Recommended For The Alfresco Enterprise Edition is recommended for Corporations, Governments and other organizations looking for an enterprise scale, production-ready open source ECM solution without any upfront license fees, that is typically under a 1/10th of the cost of traditional Enterprise Content Management products (TCO White paper) The Alfresco Community Edition is recommended for developers and highly technical enthusiasts in non-mission critical environments. As this edition is unsupported it is intended to be used by those happy to spend time and resource solving issues independently
Platform Support Certified against leading open source stacks plus commercial platforms including:
  • Database - MS SQL Server, Oracle
  • App Server - BEA WebLogic, Oracle, Websphere
Developed to run on an open source stack
Scalability and High Availability Includes easy clustering and high-availability extensions needed to support large scale multi-server deployments

 

System Monitoring Provided via advanced JMX-based tools allow access to database connection, memory usage information and dynamic server re-configuration

 

Multi-tenant Support Cloud ready multi-tenant architecture

 

Application Extensions In addition to the open source Forge extensions Alfresco makes available fully certified enterprise extensions that enhance the core ECM capability e.g. production Kofax integration for production imaging

 

Support Alfresco provide commercial support with Service Level Agreements (SLA) for issue tracking, problem resolution, patches and fixes None provided
Certification Rigorous testing by dedicated Alfresco QA Engineers combining both automated QA and over 3000 manual checks and tests, on both open source and proprietary stacks (see Supported Stacks for more details), for bugs, stability, scalability, and security issues. An extensive QA process that provides:
  • Stress tested certified builds
  • Certification for scalability and high-availability clustering
Basic testing against open source stack running Windows, MAC OS and Linux
Try Alfresco in the Cloud

Download Enterprise Edition


Technology Preview:

Download IBM Lotus Integration

Alfresco Enterprise Network
Alfresco Community
Commercial Support Alfresco provides commercial support with Service Level Agreements (SLA). Two levels are available Platinum and Gold. Support services provided include:
  • Guaranteed response times
  • Call tracking and issue escalation
  • Upgrade support
  • Scalability benchmark against certified stacks
  • A controlled release model
  • Maintenance and updates
  • Problem resolution
  • Configuration, compatibility and migration advice
  • Performance and tuning advice
(See Support for more details)
None provided
Bug Fixing and Tracking Provided as part of the commercial support contract:
  • Bug tracking and fixing (on current and previous versions)
  • Bug fix patches
  • Distribution
  • Back-port patch support
Rolled into future versions and made available as part of daily builds
Community Access to both the Alfresco Community and Alfresco Network (more details below) Alfresco Community
Product Information In addition to the Community resources available the Alfresco Network provides:
  • Quick start and expert documentation
  • Comprehensive Enterprise knowledge base
  • Automatic bug and check-in tracking
  • Proactive system monitoring
Community resources include:
  • Wiki
  • Forum
  • Tech Tips
  • Community content
Upgrades and Maintenance Provided as part of commercial support agreement:
  • Service packs
  • Upgrades & upgrade support
None provided
Certified Partners A world-wide network of certified Alfresco partners

 

Training Training provided by both Alfresco and over 30 global Alfresco partners offer the following classroom based training courses:
  • System Administration
  • Web Content Management for Developers
  • Intensive Alfresco Training for Development
  • Content Modeling & Web Client Configuration
  • Web Scripting
  • API Development
  • Advanced Workflow
The world-wide network of certified training partners enables Alfresco to deliver training in local region and local language

 

License Price / Subscription No software license fee – Provided as part of an annual subscription for commercial level support No software license fee – free to download, free to use
Trial Available as a 24 hour Cloud based trial and a 30 day download (see Alfresco Enterprise Edition Download for more details) None – free to download, free to use
Trial Support Alfresco support services provided during Alfresco Enterprise Edition trials None provided
 
 
 
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