Alfresco Enterprise and Alfresco Community Comparison
Alfresco is the Open Source alternative for Enterprise Content Management. Alfresco develops, markets and makes available two versions of the Alfresco ECM product:
- Alfresco Community – 100% Open Source, free to download and free to use
- Alfresco Enterprise – Open Source with commercial support and enterprise extensions
The table below compares the two versions, highlighting the differences and indicates which version is right for each organization. If you have any questions about the two versions please contact us.
Alfresco Version Comparison |
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| Recommended For | Alfresco Enterprise is recommended for Corporations, Governments and other organizations looking for an enterprise scale, production-ready open source ECM solution without any upfront license fees, that is typically under a 1/10th of the cost of traditional Enterprise Content Management products (TCO White paper) | Alfresco Community is recommended for developers and highly technical enthusiasts in non-mission critical environments. As this version is unsupported it is intended to be used by those happy to spend time and resource solving issues independently |
| Platform Support | Certified against leading open source stacks plus commercial platforms including:
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Developed to run on an open source stack |
| Scalability and High Availability | Includes easy clustering and high-availability extensions needed to support large scale multi-server deployments |
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| System Monitoring | Provided via advanced JMX-based tools allow access to database connection, memory usage information and dynamic server re-configuration |
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| Multi-tenant Support | Cloud ready multi-tenant architecture |
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| Application Extensions | In addition to the open source Forge extensions Alfresco makes available fully certified enterprise extensions that enhance the core ECM capability e.g. production Kofax integration for production imaging |
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| Support | Alfresco provide commercial support with Service Level Agreements (SLA) for issue tracking, problem resolution, patches and fixes | None provided |
| Certification | Rigorous testing by dedicated Alfresco QA Engineers combining both automated QA and over 3000 manual checks and tests, on both open source and proprietary stacks (see Supported Stacks for more details), for bugs, stability, scalability, and security issues. An extensive QA process that provides:
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Basic testing against open source stack running Windows, MAC OS and Linux |
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| Commercial Support | Alfresco provides commercial support with Service Level Agreements (SLA). Four levels are available: Premier Advantage, Premier, Enterprise and Standard. Support services provided include:
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None provided |
| Bug Fixing and Tracking | Provided as part of the commercial support contract:
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Rolled into future versions and made available as part of daily builds |
| Community | Access to both the Alfresco Community and Alfresco Network (more details below) | Alfresco Community |
| Product Information | In addition to the Community resources available the Alfresco Network provides:
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Community resources include:
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| Upgrades and Maintenance | Provided as part of commercial support agreement:
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None provided |
| Certified Partners | A world-wide network of certified Alfresco partners |
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| Training | Training provided by both Alfresco and over 30 global Alfresco partners offer the following classroom based training courses:
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| License Price / Subscription | No software license fee – Provided as part of an annual subscription for commercial level support | No software license fee – free to download, free to use |
| Trial | Available as a 24 hour Cloud based trial and a 30 day download (see Alfresco Enterprise Download for more details) | None – free to download, free to use |
| Trial Support | Alfresco support services provided during Alfresco Enterprise trials | None provided |
