Alfresco Small Business Network
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United States: Contact US Sales or Call Toll Free 877-415-0053
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Other areas: Contact Worldwide Sales or Call +44 (0) 1628 860 500 to request a callback
Operating System
- Linux
- MacOS
- Windows
Database
- MySQL
Application Server
- Apache Tomcat
Browser
- Firefox
- Internet Explorer
Languages
- Wide variety including:
- Chinese
- Dutch
- English
- French
- German
- Italian
- Russian
- Spanish
Technologies Used
- Java
- Spring Aspect-Oriented Framework
- ACEGI – Aspect-Oriented Security Framework
- MyFaces JSF Implementation
- Hibernate ORM Persistence
- Lucene Text Search Engine
- JLAN
- POI File Format Conversion
- PDFBox – PDF Conversion
- OpenOffice
- jBPM
- Rhino JavaScript engine
Supported Interfaces
- CIFS/SMB Microsoft File Share Protocol
- JSR-168 Portlet Specification
- JSR-127 Java Server Faces
- FTP
- WebDAV
- Web Services
- REST
Services – Certified and Supported
- Support
- Maintenance and Updates
- Training
- Consulting
- The Confidence and Guarantee that only comes from the Experts who built the Product
100% Open Source, 100% Supported
Platform Overview
The Alfresco Small Business Network is designed for small organizations that want to get the benefit of a simple-to-install, easy-to-use alternative to Microsoft® SharePoint®. This package can only be purchased for limited installations and configurations. Currently the SBN can only be purchased through the Red Hat Exchange platform on a full RedHat supported stack.
Please contact sales at alfresco.com for more information.
Our goal is to couple the innovation of the open source development and distribution model to surpass proprietary, commercial offerings in terms of features, functionality and benefits at a significantly lower price. The SMB Network is fully supported with indemnity and warranty. It offers:
- Certified binaries, benchmarked for scalability
- Patches between releases
- Alfresco engineer responses within guaranteed response times
- Customer Portal
- Supported by Alfresco and its Certified Partners
The Community Network is unsupported, has no indemnity or warranty and no benchmark certification.
Development Model
- 100% Open Source
- Contributions from Alfresco and the Developer Community
Certified Stacks
- Certified across a Limited Number of Different ECM Stacks combining Operating System, RDBMS, Tomcat and Browser
- Each Stack is Fully Certified by Alfresco with Full Support
Release Interval
- Controlled Quarterly Release Model with Stack Certification
Maintenance and Updates
- All Maintenance and Updates Developed by Alfresco Engineers
Bugs and Patch Support Code Line
- All Bugs and Patches developed by Alfresco Engineers
- Separate Bugs and Patch Code-Line to Deliver the Highest Levels of Service and Most Rapid Response Times for Subscribers to the Alfresco Enterprise Network
Alfresco Support
- Problem Resolution – Level 1, 2 and 3 Support
- Limited Support – Email Only, 2 Day Response
- Limited Number of Support Calls – 5 Per Year
Customer Portal
- Access to Technical Advice – FAQs, Guides, Documentation
- Notification and Access to Product Upgrades
- Bug Tracking – Through JIRA
- Case Management – Through JIRA
Certified Training
- Training Courses Delivered by Alfresco or Certified Partners
- Alfresco Certified Training Material
Certified Partner Support
- Only Certified Alfresco Partners are allowed to deliver the Alfresco Enterprise Network. They can offer Level 1 Support, Consulting, Integration or Training

