Alfresco FAQ

Here are some links to the most requested information from support. See something missing? Please let us know know.

New to Alfresco

Support Calendar

Log a Support issue

Severity Definitions

Issue Lifecycle

Certified Stacks

Version policy

Knowledge Base

Troubleshooting

Escalation route

Where do I get started?

When are you available?

How to log a Support issue?

What do the Severities mean?

What will happen to my issue?

What stacks do Alfresco support, aka what does Alfresco run on?

What versions are supported?

Is there a knowledge base?

Do you have any Troubleshooting tips?

I need more help with my issue, what can I do?