Executive Insight

Alfresco is proud of obtaining a Challenger position in the Gartner 2018 Magic Quadrant for Content Services Platforms (CSP).  We moved up on our ability to execute and our completeness of vision, which is a true testament to our product strategy and growing market awareness.  As a Challenger for the third year in a row, Alfresco continues to prove that we have made a full transition to an API-first Content Services architecture and are a viable alternative to the leaders in this category and well ahead of the overall market.


In this blog, I want to focus on the companion piece to the Magic Quadrant report: Gartner Critical Capabilities for Content Services Platforms. This report gives technology buyers responsible for enhancing digital workplace applications a view into how products stand up to the only test that matters—use cases focused on the actual business problems they are trying to solve.

The digital transformation of entire industries is driving IT teams and system integrators to find modern platforms to digitize critical business processes and to connect people with the information they need quickly and effortlessly. Alfresco Content Services provides open, flexible, highly scalable Enterprise Content Management (ECM) capabilities that make content accessible regardless of work style and easily integrates with other business applications.

Alfresco Differentiation

Whereas the CSP market is relatively mature, core functionality has become relatively homogenous when comparing products. However, there are areas of differentiation between vendors that make certain platforms more suitable for specific use cases over others.  The best fit for any given organization occurs when IT buyers pair report findings with other important selection criteria to help them win in digital transformation, such as those found in our offerings:

  • Open, developer-friendly APIs – these, as well as  modular UX components based upon Angular and Material Design allow developers to rapidly extend the initial UX to craft fit-for-purpose end-user experiences
  • Modern, containerized, cloud-native architecture – this helps enterprises to rapidly deploy and it enables Continuous Integration and Continuous Delivery (CI/CD)

Alfresco’s innovative customers rely on our technologies to create differentiation in their vertical markets, and these product evaluations affirm that we are a powerful platform for companies that not only need leading-edge content management but for those that are driving digital transformation.

To get a comprehensive picture of each use case covered, please download the Gartner Critical Capabilities for Content Services Platform report now.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Content Services Platforms, Karen Hobert, Michael Woodbridge and Monica Basso, 25 October 2018

Gartner Critical Capabilities for content Services Platforms, Karen Hobert, Michael Woodbridge, 25 October 2018

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