In my last blog welcoming Ole Hejlskov to Alfresco, I mentioned there would be other news to share on the latest additions to our developer ecosystem.
This next announcement is one some of you may have seen: the introduction of Developer Support, a service that offers direct support for development stage projects and in production customizations, from a team of development-focused, senior Support Engineers at Alfresco.
Continued Customer Success is at the heart of who we are at Alfresco, and we understand that there are customers and partners who require on-going support of their development teams and customized code – to enable the deployment of high quality, low risk and high longevity customizations to their production.
Some of the specialized services that Developer Support will offer include:
- A dedicated team of savvy senior Support Engineers with a direct line into product development
- Assistance and mentoring with customized code development, and advise on public API usage and best practices (including code samples)
- Review, support and troubleshoot existing customizations, as well as offer recommendations on customizations and integrations
- Guidance on automation of Alfresco installation, deployment, and application lifecycle management
Developer Support can improve the speed, scalability, quality and longevity of any Alfresco custom development. It’s an exciting new addition to the Alfresco Customer Support Services Suite, dedicated to customer success, and to delivering outstanding results and business value throughout the customer lifecycle.
Need more information? Email me or visit: http://www.alfresco.com/services/subscription/technical-support/alfresco-developer-support