In this analysis, Melissa Webster, IDC Program Vice President for Content and Digital Media Technologies, takes a look at 2014 and outlines key trends she expects will impact organizations and their enterprise content management (ECM) strategies. The report anticipates that:
2014 is the year ECM and cloud-based file sync and share services will come together in hybrid ECM solutions.
ECM vendors will extend case management frameworks to enable rapid development of lightweight applications, enabling organizations to bring automation and much greater visibility to processes.
Integration with business apps via flexible frameworks and open standards will become a real priority.
Information governance will be a hot topic, with a particular focus on enabling disposition of content.
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