KM World - Open source ECM platforms bring mobility to market

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By the end of 2011, nearly 75 percent of the U.S. work force will be mobile, according to IDC. Improved network technology such as G4 and an increasing number of public Wi-Fi hot spots will support better access to remote data from Web sites and enterprise content management (ECM) systems. The proliferation of smartphones will contribute to greater access (see sidebar following article), and the emergence of a generation of workers who are accustomed to being connected will fuel the trend toward mobile applications.

To realize the potential of remote access to ECM, developers must design effective interfaces to applications that are responsive to the needs of workers on the go. “This market is still in its early stages,” says Jarrod Gingras, an analyst with CMS Watch, a buyer’s advocate for organizations considering investing in content technologies. “Usability is going to be a bigger challenge than technology.”

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