The shifting sands of ECM

in Information Age

The expectations for the broad set of technologies that comprise the enterprise content management (ECM) sector have never been higher: ECM needs to render an organisation’s collection of content – its office documents, web content, emails, reports and more - into a searchable, manageable, useable and compliant whole.

With the amount of information stored by enterprises doubling every year, fulfilling those expectations is no small undertaking, and can involve the provision of numerous content management components, at a cost that can run into many millions.

According to Gartner, organisations spent around $2.9 billion on ECM technologies in 2008, with the industry watcher predicting demand will continue to rise rapidly: by 2010, the market will be worth $4.2 billion.

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