Cookie Statement

Last Updated: 1 February 2017

This Cookie Statement explains how Alfresco Software, Ltd. ("Alfresco", "we", "us" or "our") use cookies and similar technologies to recognize your device when you visit www.alfresco.com and any of its subdomains ("our sites").  It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.com. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Why do we use cookies?

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. A list of the cookies used on our sites, including which category they fall under, is set out below.

Types of cookie Who serves these cookies How to refuse
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our sites but are non-essential to their use.  However, without these cookies, certain functionality like web forms, videos and animations may become unavailable.

The following Marketo cookie is served via

  • alfresco.com,
  • docs.alfresco.com,
  • forums.alfresco.com,
  • summit.alfresco.com,
  • wiki.alfresco.com - mkto_trk.

The following Alfresco cookie is used to determine if a client's web browser has javascript enabled:

  • has_js

The following Alfresco Cloud cookie is served via cloud.alfresco.com - __site.

The following MediaWiki cookie is served via wiki.alfresco.com -

  • Visitor_id1234

The following TrainingRocket cookies are served via university.alfresco.com –JSESSIONID, SE and_atuvc

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?":

For more information about Marketo's privacy practices, please see the following: http://legal.marketo.com/privacy/

For more information about Alfresco's privacy practices in relation to Alfresco Cloud, please see the following: https://www.alfresco.com/privacy

For more information about Alfresco's privacy practices in relation to TrainingRocket, please see the following: http://company.servicerocket.com/legal/privacy-policy/

Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our sites are being used or how effective are marketing campaigns are, or to help us customise our sites for you.

The following Google Analytics / Google Tag Manager cookies are served via all Alfresco sites (where the asterisk is an integer value that changes for each alfresco subdomain Alfresco site):

  • _dc_gtm_UA-1936916-*
  • ga
  • gali
  • _gat_UA-1936916-*

The following Alexa analytics cookies are used to track and report information to the Alexa analytics service:

  • __asc
  • __auc

The following Alfreco cookie is used to store preferences on site display elements: alfrescoNotificationBlocks.collapsed The following Alfresco cookie is used to track site visitors activities across alfresco.com web properties: CID The following Alfresco cookies are used to personalize the browsing experience by country:

  • _ccrp
  • _ccrp_v2

The following DemandBase cookie is used to personalize the browsing experience and provide analytics to Alfresco on the company visiting the website: demandbase The following Alfresco cookies are used for tracking a visitors referral to and/or entry point to the Alfresco.com websites from search engines, partner websites and third party advertisers:

  • FirstSession
  • ReturningSession
  • most_recent_referrer
  • referrer
  • utm_campaign
  • utm_content
  • utm_medium
  • utm_source
  • webentry

The following cookies are used by Optimizely to perform A/B tests on the website: optimizelyBuckets

  • optimizelyEndUserId
  • optimizelyPendingLogEvents
  • optimizelySegments

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?" Alternatively, where available, please click on the relevant opt-out link below:

Advertising cookies: These cookies are used to make advertising messages more relevant to you.  They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

The following DoubleClick cookie is served via alfresco.com:

  • __ar_v4
  • id
  • IDE
  • DSID
  • mfids

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?" Alternatively, please click on the relevant opt-out link below:

     

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website.  We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs").  These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our sites.   This allows us, for example, to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our sites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns.  In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our sites though your access to some functionality and areas of our sites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Statement indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us via e-mail at privacy@alfresco.com or in writing to Alfresco Software, Ltd., The Place, Bridge Avenue, Maidenhead, Berkshire SL6 1AF UK