Alfresco Workdesk

Process Deals, Loans, Claims, Contracts and Cases Faster and More Efficiently

Organizations with high-volume, content-centric business processes — such as banks, insurance companies and government agencies or human resources and accounts payable departments — often require a more structured approach to document management. Alfresco Workdesk was designed so that deals, loans, claims, applications, invoices, contracts and cases can be handled quickly and efficiently, adding more money to the bottom line.

The Right Content, to the Right Person, at the Right Time

Alfresco Workdesk allows users to focus on just the content that is relevant to them, at just the right time.

For example, imagine you are in an enterprise HR organization. If your role is to verify completion of a new employee case file, then upon log in Alfresco Workdesk will show you the complete case file. But if your role only involves reviewing and approving employee confidentiality documents, you would just see a list of newly signed agreements. With Alfresco Workdesk, your view and actions are optimized for exactly what you need to do, saving you time and streamlining the process.

Business Processes that Go Anywhere, on Any Device

Alfresco Workdesk’s powerful role-based approach is available to users in three ways that can be used independently or together, to truly customize the experience.

Robust Features and Flexibility on Any Web Browser

Using modern web standards, Alfresco Workdesk’s no-install browser-based UI is the most full-featured and configurable way to use Alfresco Workdesk:

·      Drag-and-drop file management

·      List re-ordering

·      In-line editing

·      Auto-complete of drop-down lists

·      Bulk and mass operations

·      Microsoft Office integration

Alfresco Workdesk can be customized to your business process through configuration instead than coding.

Bypass the Browser with Seamless Desktop Integration 

Alfresco Office Workdesk brings content processes into desktop applications, such as Microsoft Office, saving even more time.

Without installation, Alfresco Office Workdesk enables search, as well as file creation and changes, right from common File Open and Save As dialogs. You can edit content properties directly in desktop applications. It is even possible in MS Word to embed property fields into the document and synchronize their values with the indices of Alfresco. In the background, Alfresco is handling version control, indexing and workflow

Mobilize Your Business Processes

Now you can see just the right content, at the right time, anywhere you happen to be. Business processes don't have to wait until you get back into the office. 

A Powerful Business Solution on a Proven Platform

Built on the Alfresco enterprise content platform, Alfresco Workdesk comes with everything you need to streamline your transactional content-centric business processes. With a focus on configuration over coding, Alfresco Workdesk can be customized to your unique business process and requirements much faster than general purpose document management user interfaces. And because Alfresco Workdesk is built using the CMIS open content standard, it can optionally be integrated with existing content repositories, allowing you to migrate users off legacy, costly ECM platforms.