Digital Transformation of the Customer Journey in the Global Insurance Industry
What steps are forward-looking insurers taking to deliver digitally transformed, great customer experiences?
This IDC Insurance Financial Insights white paper "Digital Transformation of the Customer Journey in the Global Insurance Industry", sponsored by Alfresco, examines the top drivers of digital transformation for insurers, including:
- challenges and trends in the Insurance industry caused by new entrants and nontraditional players
- what capabilities forward-looking insurers consider for transformation of the customer journey
- how to unleash the power of content and process services to accelerate the transformation
Download this white paper to assess how well your organization is keeping pace with the new trends.
Fill out the form on this page to download the white paper now.